Despatch option(s) are automatically determined on checking out, depending on delivery location, and overall dimensions and weight of products selected.  Please note that if the delivery address differs from the customer ordering (indicating likely a gift), no price information will be included in the package - just a simple despatch note showing who ordered and recipient's address.


Royal Mail delivery is available for UK addressees for the full range of personalised gift products.   Royal Mail covers United Kingdom, including Northern Ireland and Scottish Islands.  Also includes despatch to the Isle of Man and Channel Islands.  Delivery for First Class Mainland UK following despatch is next day around 90% of the time, but this is not guaranteed by Royal Mail.  Customers should allow up to a week for receipt of a Royal Mail despatch by Second Class.


Parcel Force is generally a more expensive and slower option than courier, taking around 3 to 5 working days.  Available for delivery throughout the UK, the service is particularly useful for large bulk orders of personalised gift products.  Special prices apply for the Channel Islands.



DAYBORN personalised gift products may be despatched to most destinations in the world including USA, Australia, and non-EU European Countries.  Royal Mail Airmail (International Standard) is utilised, and consignments may be split so each weigh less than 2Kg to reduce delivery charge.  Safety glass is always used for overseas despatch.  Customers should be aware that, depending on location delivery will take longer.  Around 2 weeks for USA. 



Despatch to the EU (European Union) has been made much more difficult.  This is due to their instigation in recent years of VAT (Value Added Tax) rules, where in practice this must be charged and accounted prior to despatch to EU, but without providing a viable method of undertaking this.  This means by example that despatch to Republic of Ireland is not currently offered.  However, our parent company (Datalite UK Ltd) are actively seeking a solution for despatches to European countries.